Refund Policy

When a refund is due either because of transfer of care or because insurance paid more than the estimated out of pocket costs, a check will be mailed to you within 30 days. Please note it may take 30 to 90 days or longer for your insurance to reimburse us for both mom and baby services after we have billed them. You can help ensure that the process goes smoothly by promptly advising us of any changes in insurance coverage as well as adding your baby to the plan shortly after birth.

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